Contact a Basement Referral Service in Cleveland, OH

Send a Quick Message

A useful message names your street or neighborhood, the best number to reach you and a line or two about what is going on downstairs. If you already sent a request, add the date you sent it so we can find it quickly.

People usually write in for one of these reasons:

• Fixing a detail. A wrong phone number or a missed address line can be corrected before the contractor tries to reach you.
• Pausing a request. Changed your mind, or sorted the problem out yourself? Tell us and the request stops there.
• Asking how it works. We can explain who receives your details and why only one business hears from you.
• Raising a concern. If something a contractor said or did troubled you, we would like to hear about it.

Be clear about what this site is before you write. It is a referral service, not a waterproofing company, and it holds no City of Cleveland contractor registration. It does not visit homes, look at basements, quote prices or sign anything. Requests go to one independent local contractor, and that business handles the visit and the written estimate. Contractors may buy advertising here (for now they get it on a free trial). Homeowners pay nothing, and the site gives them nothing in return for a request.

Two City numbers can save you a step. Water or sewage rising through a floor drain is usually a sewer problem, not seepage, so call Cleveland's Water Pollution Control at 216.664.2513 to have the public sewer checked, ideally before a plumber comes out. To find out whether a contractor holds a current City registration, call Building & Housing at 216.664.2910.

The site can't help with questions about your homeowners policy or a claim. Many policies leave out groundwater seepage, and sewer-backup coverage is often sold as an add-on, so your own agent is the person to ask.

Request an EstimateCall (216) 555-0173